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Status of my NEXUS Membership

It’s been almost six weeks since the incident with US Customs at Winnipeg James A Richardson Airport. In that incident, the officers took away my NEXUS membership card and told me my membership would be terminated.

Earlier this week I checked that status of my membership online – still says active. Hmm. I looked a little more into the appeal process. Looks like US Customs has to send me the details of my “violation” in writing and then I can appeal it. But I haven’t received that yet either.

I placed a call to the Canadian Customs officer at the airport – she’s been very helpful, even before this incident when I was just trying to change my last name. Her system also says that my membership is active.

What does this mean? Not sure. The officer thought it could just take a long time. Honestly though, given the sensitivity of the program (TRUSTED TRAVELER) you’d think they’d disable that right away. After all, I don’t need the card when using the iris-scanner at the airports. If my account is still able, I wonder if I can still use it? I won’t, of course, one thing I’ve ALWAYS been is 100% honest. I’m not about to change that.

So we’ll see what the next few weeks bring, see if that customs officer can find out anything for me and whether or not I can get my membership reinstated.

NOTE: If you’ve been considering NEXUS, please don’t let this discourage you. It’s actually really awesome and SO useful. I highly recommend it.

Posted in Border Security.

2 Responses

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  1. Lyndsey, if you are expecting a letter from the US customs/immigration make sure your mailbox has your last name on it. They sometimes don’t deliver mail if they can’t verify that they are putting the letter in the right box. It’s been a cause of great frustration for me in the past.

  2. Lyndsay Walker said

    That’s a good idea Miriam. I will do that.

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